AASP/NJ to Host RTA, Policyholder & Customer Rights Discussion in May

4.28.25 – The Alliance of Automotive Service Providers of New Jersey (AASP/NJ) will resume its educational program for 2025 with a presentation designed to help body shop owners protect their businesses and their customers’ rights next month. Led by attorney Thomas J. Cherichello of the Thomas J. Cherichello Law Firm, “RTAs, Policyholders & Customer Rights” will be held on Wednesday, May 14 beginning at 6:30pm at Gran Centurions in Clark, NJ.

“The time is coming where instead of employing an estimator, shops will have to employ a staff attorney,” Cherichello states. An insurance claims and personal injury attorney with over 30 years of insurance claim adjusting experience, Cherichello will define the rights of policyholders and customers giving insight into insurance policies, claim handling and customer protections under the law.

Discussion will also include navigating insurance challenges and state regulations, legal precedents and industry standards affecting collision repair businesses, as well as an eye-opening discussion on how to understand and effectively leverage Right to Appraisal.

AASP/NJ President Ken Miller urges shop owners to attend this informative session. “Knowledge is power. The fact of the matter is that we don’t know what we don’t know. This is an opportunity for shop owners to learn from an experienced professional about the Right to Appraisal and other pertaining legal issues. We’ll explore how RTA can be utilized to indemnify customers for processes and procedures that insurers would likely otherwise object to paying. This can be a real benefit to the entire industry.”

For more information or to register for “RTAs, Policyholders & Customer Rights” visit aaspnj.org/events. For more information on AASP/NJ, visit aaspnj.org.