National AutoBody Research (NABR) To Launch Nationwide Online Searchable Database of Documentation on Paid Procedures

Post 83 of 267

New VRS functionality helps shops get paid for more non-included procedures

Tucson, Arizona – August 21, 2015 – Today, NABR announces the coming launch of the Variable Rate System (VRS) Procedures Document Search functionality–an online, searchable library of documents, showing insurers paying for non-included procedures and operations.

Integrated into the Variable Rate System (VRS), this new functionality enables shops to collect payment on more of their work by providing actual documents such as insurer estimates, shop estimates, checks, as well as insurer claim numbers, that prove that a particular insurer paid a shop somewhere for a certain procedure.

NABR began its research on procedures and payments back in April, asking shops which insurers paid them for what procedures.

“In that early research, we observed a glaring imbalance,” said Sam Valenzuela, President of NABR. “Some shops got paid for performing a certain procedure, for example finish sand and buff, while others did not, even for the same work in the same state and with the same insurer.”

“But that research didn’t go far enough,” Valenzuela continued. “What shops really needed was documented proof of an insurer paying for that procedure. We decided that NABR could best add value to this issue by leveraging our existing VRS labor rate technology and search engine, and extending that capability for use on procedures-related documents. It makes good sense because labor rates and procedures go hand in hand. Not only do shops need to get paid for the work they do in non-included procedures, but also they need to get paid at the right labor rate.”

Valenzuela concluded, “Now, when a shop does the work and can show the insurer that insurer’s own estimate and claim number for a completed repair where finish sand and buff got paid to a different shop somewhere else, there’s simply no disputing it. The shop gets paid.”

“This new document search capability in the Variable Rate System is a significant development for the collision repair industry,” said Eric McKenzie, VRS subscriber and Director of Body Shop Operations for Park Place Dealerships, which includes Park Place Bodywerks in Dallas, Texas, the largest volume collision repair center in the nation. “It enables shops everywhere to get paid for the work they already do but don’t always collect on.”

Mr. McKenzie continued, “Especially for a high volume shop like ours, but also for any shop of any size, not getting paid for non-included procedures leaves thousands of dollars on the table. Because many shops perform the work anyway but just absorb the cost, getting paid for those procedures will go straight to the bottom line.”

The new VRS procedures document search functionality will launch by the end of the third quarter this year and will be included at no additional charge for all current VRS subscribers.

To the see innovative Variable Rate System for themselves, any shop may request a free, no-obligation demo of the VRS, to see firsthand how the system can help them collect higher rates, get paid for more procedures, and generate greater profits.


About National AutoBody Research (NABR)

NABR is an independent research, technology, and consulting company serving the automobile collision repair industry, committed to restoring the free market to labor rate pricing and to leveling the playing for payment of non-included procedures, all for the ultimate care and safety of the consumer.

Through its innovative Variable Rate System (VRS) technology, NABR provides collision repair shops the market data and online tools they need to understand competitive labor rates in their market, understand their cost of doing business, calculate appropriate and profitable labor rates for their individual shop, and access documents showing paid procedures, all enabling shops to get paid what they’re worth and to get paid for the work they do.


To inquire about the Variable Rate System, please contact:

Richard Valenzuela Sam Valenzuela

CEO, NABR President, NABR

520-970-6110 913-226-6550