On Sunday, April 24, the Alliance of Automotive Service Providers of New Jersey (AASP/NJ) and the collision repair industry at large lost a dear friend and supporter with the passing of James Moy at the age of 44.
James began his automotive career over 20 years ago as a tow truck operator for a collision repair facility. During that time, he realized the importance of customer service and performing professional repairs. After receiving formal mechanical training at NYS ATTP (New York State Auto Technician Training Program), he then turned his attention to learning structural repair, refinishing and damage analysis. He attained the prestigious I-CAR Individual Platinum status in Adjusting, Estimating, Structural and Non-Structural Repair and Refinishing. He also passed the I-CAR Welding Qualification Test in Steel, Aluminum and Structural Steel. He was an ASE-certified Master Collision Repair/Refinish Technician and Damage Estimator and was a licensed and bonded adjuster in at least 10 states. A former I-CAR instructor, he was qualified to teach 42 instructor-led classes in all categories. He specialized in “Right to Appraisal” negotiations, triage/blueprinting processes and SOPs. His extensive industry history also included work as a consultant for Precision Auto Group (among others) and a coach for VeriFacts Automotive.
James also assisted in training courses and shop evaluations offered by P&L Consultants and Larry Montanez. Those in the industry who knew James will remember him for his friendly, outgoing personality and willingness to always speak his mind on the importance of following proper procedures in the repair process. A more extensive tribute to James will appear in the June 2016 issue of New Jersey Automotive Magazine.
“James was a unique man,” says AASP/NJ President Jeff McDowell. “He took on the challenge of trying to create proper repairs and proper reimbursement. He was a leader in the industry – someone who was working to do the right thing. Although his contributions to the industry are so big, they are incredibly small compared to the impact he would have made had he lived longer. He will be sorely missed by the entire industry.”
“I’ve never seen such an outpouring of love and compassion as I have seen in the wake of James’ passing,” Executive Director Charles Bryant shares. “At his service, online and in conversations, everyone has such wonderful things to say about him. He was an incredibly kind man and it’s a real shame. He will be dearly missed.”
AASP/NJ offers James’ family, friends and colleagues our deepest condolences.
A memorial scholarship has been established on James’ behalf; to donate go to gofundme.com/JamesMoy.